Privacy Policy
At Qtech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our queue management services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information necessary to provide our services, including but not limited to:
- Mobile Number: When you sign up for queue notifications, you provide your mobile number. This number allows us to send you timely updates about your position in the queue, estimated waiting times, and other relevant notifications.
2. How We Use Your Information
We use your personal information for the following purposes:
- Queue Notifications: We use your mobile number to send you notifications related to your queue status. These notifications include, but are not limited to, alerts when your position is approaching, estimated waiting times, and updates regarding any delays or schedule changes.
- Marketing Purposes: With your consent, we may use your mobile number to send you marketing messages, promotions, and offers related to our services. You can opt out of these marketing messages at any time.
3. Sharing Your Information
We respect your privacy and will not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including SMS notification services. These providers are obligated to protect your information and are not allowed to use it for any other purposes.
- Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena or other legal process, or to protect our rights, property, or safety, or those of our users and the public.
4. Your Rights and Choices
You have the right to manage your personal information and can make the following choices:
- Access and Update: You may request to access or update your personal information by contacting us directly.
- Opt-Out of Marketing Messages: You may opt out of marketing messages at any time by following the instructions provided in our messages or by contacting us.
- Deletion: You may request that we delete your personal information from our records, subject to our legal obligations and legitimate business needs.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or mobile networks is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on our website with a revised “Effective Date.” We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
