Meet the World’s Leading
Queue Management System

Introducing Immersion by Qtech

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queue management system
Immersion, the World’s Leading Queue Management Software
queue system kiosk
QTX8 Self Service Kiosk

Check out the Enterprise Level Queue Management System

Streamline your queue management experience with our cutting-edge Immersion Self-Service Kiosks. Our user-friendly kiosks empower customers to select their desired services and receive either an online e-ticket or a traditional paper ticket. Once their turn is approaching, our staff will promptly call customers using our advanced Cloud-based Virtual Keypad. To keep things seamless and efficient, customers will also be notified through Qtech’s Live Monitoring Queue Status Application. Say goodbye to long waits and embrace a hassle-free queuing process with our innovative queue handling system.

qr code queue system
QR Code Queue System

Prefer Virtual Tickets? Introducing
QR Code Queue Management System

This an innovative, cloud-based solution that enhances operational efficiency and customer satisfaction. By enabling customers to join a queue through a QR code scan, monitor their status in real-time, and receive an optional SMS when their turn is near, it redefines the queueing experience. It offers flexibility, reduces physical congestion, improves communication, and enables valuable data collection. Furthermore, it’s an eco-friendly solution that aligns with modern digital trends.

appointment system

Experiencing influx of Customers only on the weekends?

Check out Appointment / Reservation System

Having too many customers arriving during peak periods? Stagger the crowd by allow Customers to book their preferred date and time slot in advance. Customers will receive SMS and Email upon booking confirmation. Using our appointment system, you will notice a reduction in waiting time and increase in customers’ satisfaction.

Digital Signage Display QD59

Digital Signage CMS System

Advertise products via Video/Image via our Content Management System. Control multiple TV Displays via our Cloud based Content Management System.

Feedback System

Receive feedback from customers via our Feedback Tablet or Weblink sent via SMS. Customers are able to rate their experiences and these data are being tabulated via our reports. Organisations will then be able to pick up non performing staffs or identify services which needs to be more handled in a more customer orientated way.

Finally, a Queue Management System which offer a efficient, user-friendly convenience,
and real-time personalised updates to your customers.

Our Solutions

Hospital Queue System

Optimized Patient Flow, Robust Appointment Scheduling, Real-Time Progress Tracking – The Vital Components of an Exceptional Hospital Queue Management System.

Education Related Queue System

Efficient Process Flow, Real-Time Status Updates, Intuitive User Experience – The Key Essentials of a Leading School Queue Management System.

Retail Queue System

Dynamic, interactive displays for targeted communication and engaging experiences.

Clinic Queue System

Efficient Scheduling, Real-Time Updates, Patient-Centric Design – The Must-Haves of a Superior Clinic Queue Management System

Bank Queue System

Streamlined Service, Enhanced Customer Experience, Real-Time Reporting – The Cornerstones of a Premier Bank Queue Management System.

F&B/Restaurant Queue System

Seamless Table Turnover, Accurate Wait-Time Estimates, Enhanced Diner Experience – The Essential Ingredients for a Top-Tier Restaurant Queue Management System.


“We started using the Virtual Queue Management System and it changed our store. Customers like joining the queue with a quick scan or click. They get updates in real time and know when it’s their turn. It’s improved our service and made customers happier. A great solution!”

– Emily Taylor @ Fullerton Health


“Using the Virtual Queue System with appointment scheduling changed our business. It lets customers join queues easily and book times that suit them. With live updates and quick alerts, it cuts waiting and boosts satisfaction. It’s redefined great service. We love the good customer feedback.”

– Benjamin Thompson@ Marina Bay Sands

Qtech's Track Record

qtech track record
Qtech's Proven Track Record

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Singapore: +65 62559098
USA: +1 19179095514
Malaysia: +60 122187672

+65 91710101

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211 Syed Alwi Road, Singapore 207744

+65 62559098

+65 91710101

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No 9, 11, Jalan Cenderai 26, Taman Perindustrian Kota Puteri, 81750 Masai, Johor, Malaysia

+60 122187672

+60 122187672

United States of America

+1 9179095514