A queue TV display is the screen in your waiting area that shows customers which ticket number is being served and at which counter, so nobody has to hover by the desk to avoid missing their turn. Qtech turns any standard TV into a live “now serving” display, with on-screen calls, voice announcements and your own branding — the visible heart of your queue management system.
Functions of a Queue Display
- Calls for a Queue Number
- Show a Estimated Waiting Time for a particular service.
- Show a Missed Queue List
- AI Voice Activated Queue Calling
- Customized Design to your Branding needs
Turn any screen into a live queue display
The Qtech queue display shows customers exactly what is happening: which number is being served, at which counter, and how long the wait is. It runs on standard TVs and screens, with voice calling to announce each number aloud, so customers can relax instead of crowding the counter.
Benefits of a digital queue display
- Calmer waiting areas, as customers watch the screen instead of hovering at the counter
- A clear, fair and visible order of service
- Voice calling so numbers are heard as well as seen
- Branding and promotions that turn waiting time into screen time
Pair the display with a QR virtual queue or self-service kiosk, and keep customers updated on the move with SMS notifications.
What you can show on the queue TV display
- Now serving by counter — the current ticket number at each counter or service point, updated in real time.
- Estimated waiting time — so customers know roughly how long is left and can plan around it.
- Missed and recalled numbers — a recall list so a customer who stepped away can still be called back.
- Single or multi-counter layouts — show one counter or a whole hall of them, in a layout that suits the space.
- Media and promotions — fill the rest of the screen with your videos, offers or announcements, turning waiting time into screen time.
Voice calling and accessibility
Every number is announced aloud as well as shown on screen, so customers who are not watching the display still hear when it is their turn. Voice calling helps in busy or noisy waiting areas and makes the queue easier to follow for everyone, and the display can be customised to your branding and the languages your customers use.
Where a queue TV display works best
Any waiting area with a counter benefits, but a queue TV display earns its place fastest in busier, higher-volume settings — clinics and hospitals, banks, government service centres and retail counters — where a clear, visible order of service keeps the room calm and fair.
Commonly Used Products
Frequently Asked Questions
Does the queue TV display work on any TV?
Yes. It runs on standard TVs and screens to show live queue status.
What does it show?
The currently-serving numbers by counter, waiting queues, plus media or promotions.
Does it announce the next customer?
Yes, with on-screen updates and voice call-outs.
Can it show multiple counters at once?
Yes, configurable layouts for single or many counters.
How much does it cost?
Contact Qtech for a quote sized to your setup.
Can it play videos or promotions while showing the queue?
Yes. The queue TV display can show your media, adverts or announcements alongside the live queue, so the screen doubles as digital signage.
Do customers need an app to see their number?
No. The queue TV display is a shared screen everyone can see, and customers can also track their number by SMS or on their phone if notifications are enabled.
