Appointment System: Scheduling Made Simple!

Introducing Our Revolutionary Appointment System.

Embrace a simpler and more efficient way of scheduling appointments with our innovative online appointment system. Designed with your convenience in mind, our platform allows you to book, modify, or cancel appointments with just a few clicks. Say goodbye to the hassle of phone calls or lengthy email exchanges, and welcome the ease of scheduling at your fingertips. Our system offers real-time availability, automated confirmations, and friendly reminders, ensuring you never miss an appointment. Accessible from any device and at any time, our online appointment system provides you with the flexibility you need in today’s fast-paced world. Start taking control of your schedule today with our intuitive appointment system.

3 Easy Steps to make an Appointment

Step 1. Scan a QR code or Direct users from your Social Media Posts.

Place a QR Code provided by us in front of your store and direct users to scan on the QR Code to make an appointment instead.
You can also direct them from your social media via Instagram / Facebook pages!

Step 2. Select a Date and Time

Allow users to select their preferred timeslot.
You can limit the number of capacity for each time slot to prevent your staff from being overwhelmed.

Step 3. Receive a Booking Confirmation via Email/SMS

Upon a successful booking, your customers will receive a SMS/Email notification of their booking. This would mean their booking has been confirmed.

He/She can still opt to change their booking schedule if needed if they changed their mind, they can also cancel their booking.

Benefits of using an Appointment System

  1. Reduced Phone Calls: Our appointment system significantly reduces the need for staff to answer calls for scheduling, freeing them to focus on other important tasks and improving overall efficiency.
  2. Customer Convenience: The system allows customers to book, modify, or cancel appointments at their convenience, giving them greater control and a more satisfying experience.
  3. Reduced No-Shows: Automatic reminders and confirmations help to significantly reduce the number of missed appointments, increasing productivity and service availability.
  4. Better Time Management: With a clear view of the schedule, staff can better plan their day, which leads to improved productivity and customer service.
  5. 24/7 Accessibility: The online appointment system is accessible at any time from any device, providing maximum flexibility and convenience to our customers.

Commonly Used Products

Appointment System FAQ

Yes! Definitely, they are able to change or cancel their appointment by going to the appointment weblink and get their appointments rescheduled immediately. Your staff will also get notified of the change in appointments.
Yes sure, You can customise the text on the SMS via our admin portal. For Emails, you can use our email template editor to add in your own text. (Eg. Instructions, Items to prepare, Location information, FAQ section)
Our appointment system is fully integrated with our Queue Management System. During the day of appointment, the appointment holder will have to go to our Kiosk and state his arrival. After which, he will be issued a Appointment Queue Number. This Queue Number will be a "Priority" compared to the Walk In customers. You can program our system to allow the staff to call Appointment Queue Numbers before Walk In Queue Numbers. When there are no appointment holders left, the System will automatically assign the Walk In Queue Numbers to be served.
You can define in our system a "Miss Threshold Time". For example, if you set this threshold at 15 mins, the appointment holder will be considered "On Time" if he came in up to 15 mins after his appointment start time. If he came in more than 15mins later, he will be considered late. The Kiosk will automatically reject him by presenting a "You have missed your appointment" page. The customer is then encourage to take a Walk In Queue number instead or make a new appointment.
You can define in our system a "Early Appointment Threshold Time". For example, if you set this threshold at 15 mins, the appointment holder will be considered "On Time" if he came in up to 15 mins before his appointment start time. If he came in more than 15mins earlier, he will be considered as "Too Early". The Kiosk will automatically reject him by presenting a "You are too early for your appointment" page. The customer is then encourage to come back during his appointment time.

Qtech's Track Record

qtech track record
Qtech's Proven Track Record

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211 Syed Alwi Road, Singapore 207744

enquiry@qtechqueueingsystem.com

+65 62559098

+65 91710101

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