At peak hours, the counter is the bottleneck. A self-ordering kiosk lets customers order and pay themselves on a big touchscreen, which means shorter queues, bigger baskets, and your team freed up to cook and serve.
What is a self-ordering kiosk?
A self-ordering kiosk is a touchscreen terminal where customers browse your menu, customise their order and pay, without waiting for a cashier. It is ideal for fast-casual restaurants, quick-service chains and food courts, and it sends every order straight to your kitchen and F&B POS.
How a self-ordering kiosk works
- The customer taps through your photo menu and selects items.
- They customise, and the kiosk suggests add-ons and combos.
- They pay at the kiosk by card or e-wallet, or at the counter.
- The order is sent to the kitchen with an order number.
Why kiosks pay for themselves
- Bigger orders, as automated upsells and combos lift average spend
- Shorter queues and faster throughput at peak
- Lower labour cost, as staff move from taking orders to making food
- Consistent, error-free orders straight to the kitchen
Where self-ordering kiosks shine
Fast-casual restaurants, quick-service chains, food courts, cafes and bakeries, anywhere a queue forms at the till. Run several kiosks per outlet, all managed centrally.
Connected to your kitchen and POS
Every kiosk order flows into the same kitchen display and reports as your QR and counter orders, as part of the full Qtech F&B POS system.
Frequently Asked Questions
What can customers do at a self-ordering kiosk?
Browse the menu, customise their order, see add-on suggestions, and pay, all without a cashier.
Can the kiosk take payment?
Yes, customers can pay at the kiosk by card or e-wallet, or pay at the counter.
Does a self-ordering kiosk increase order value?
Typically yes, because automated upsells and combo prompts encourage larger orders.
Where are self-ordering kiosks used?
Fast-casual and quick-service restaurants, food courts, cafes and bakeries.
How much does a self-ordering kiosk cost?
Pricing depends on hardware and configuration. Contact Qtech for a quote.
Cut the queue at your counter. Talk to Qtech about self-ordering kiosks for your restaurant.
