The immigration and passport collection queue management system is to facility the queuing process for the collection of passports and documentation which is required by the immigration department whereby the documents can be collected at a later date. The unique feature of this queue management system is the traceability of the document using the old queue number and the linkage of the queue number to other departments simultaneously.
The immigration queue system streamlines the queuing process via provision of public service to customers such as collection/renewal of passport, submission of documents, appointment with immigration officer and issues relating to immigration.
