Our experienced strategic business analysts helps you to define the business and technical requirements of your/clients organization and tailor your solution to meet the related queueing system for your needs.We work with you accordingly to implement your needs and to ensure that you are successful and satisfied both today and in the future.
In working with our team
Better understanding of how to measure your customer requirements and on an ongoing basis with thorough documentation of your business objectives, key metrics and reporting documents.
Faster implementation and deployment that requires fewer technical resources from your organization.
Quicker time results and solid foundation for success through knowledge transfer best keypads to help you manage you day-to-day operations and optimize customer flow management.
We would like to highlight our following strengths and advantages in our Queue management system
Our thermal ticket dispenser of registered design is much smaller , compact and portable as compared to others. We have attached the picture which allows you to make a comparison of our thermal ticket dispenser which is on the right top (similar one) as compared to the other from another company. Space constraint is usually an important feature to consider in the customer serving area in which the service providers usually prefer not to have too many things to take up the space on the counter and etc. as it may result in untidiness. In addition , the bigger machines weighs about 5.5 kg which is quite heavy for female counter staff in the event off they were to move it. The ticket dispenser of Qtech weighs about 2 kg.
In the event of power failure , computer failure or accident switching of the PC, our Queue Management system is able to resume in generating the next sequential queue number when the power is restored without the need to reset the system. This feature is of paramount importance as it ensures minimal disruption to the operation, no commotion or arguments among the customers as to who should take the queue tickets which would be encountered for the system without the back-up feature.
Our thermal ticket paper roll is readily available in the neighborhood area unlike others, hence there is no need to buy from us specifically. The thermal paper roll is a consumable and the rate of usage is pretty high, hence it is not advisable to have one source only to get the thermal paper roll as this constraint may adversely affect the operations in the premises of the customers in the event of uncertainties occurred.
Qtech Queueing Systems Pte. Ltd. being the manufacturer also takes the sole responsibility to transfer technological know-how to its customers and also ensure availability of spare parts to its customers.
We hope that the above information is useful to you as no queue management system is absolutely similar in terms of functionality, design and quality with full support.