Graphical Statistical Reports

Qtech professional statistical reports provide useful overall information with regards to the provision of customer service, level of productivity of staff and the analysis of peak time intervals. Qtech professional queue management software captures important variables such as average waiting time, average transaction time, transactions being served within target time (set by management), the longest transaction and at which time it occurred and many other useful variables.

In addition, the exact individual queue ticket number taken is reflected against the particular name of the counter staff within each time block so as to provide useful feedback to management.

Qtech colorful graphical statistical reports can be generated easily for any defined period which the user would like to print. A “calendar month” appears on the screen which allows the user to select the defined period by keying the first and the last date.

In summary, the Qtech professional queue management system is user friendly, effective, efficient and it assists management to achieve organizational objectives.

THE ADVANTAGES OF THE STATISTICAL REPORTS TO THE MANAGEMENT ARE AS FOLLOWS

  • Keeps track and forecast the flow of customers.
  • Tracing a customer's complaint so that service recovery can be carried out.
  • Tracing a customer's complaint so that service recovery can be carried out.
  • Optimizing customers’ relationships.
  • Constant monitoring of the performance of the staff.
  • Enhances productivity and morale of the staff as the operation is streamlined i.e. more efficient and effective.
  • Generation of statistical reports on a daily, weekly, monthly or periodical basis to facilitate top management's decision-making process in achieving organizational objectives.

Different Types of Statistical Reports

  • Customer Feedback By Day (Service)
  • Customer Feedback By Time block (Service)
  • Customer Feedback Summary (Service)
  • Overall Services Summary By Days
  • Services Summary By Trans Time Interval
  • Services Summary By Waiting Time Interval
  • Services Waiting Time Summary By Days
  • Stacked Total Ticket and Enter Served By Services (Bar Chart)
  • Staff Overall Summary By Day
  • Staff Summary By Transaction Time Interval
  • Ticket Served By Services (Pie Chart)
  • Ticket Served By Time Block and Transaction Time Interval Format 2
  • Ticket Served By Time Block and Waiting Time Interval Format 2
  • Total Ticket and Enter Served By Staffs (Line Chart)
  • Total Tickets Served Within Time Blocks By Services (Bar Chart)
  • Total Tickets Served Within Time Intervals By Services (Bar Chart)
  • Transaction Log - Customer Name and Hand phone
  • Transaction Log
  • Customer Feedback By Day (Staff)
  • Customer Feedback By Time block (Staff)
  • Customer Feedback Summary (Staff)
  • Service Summary
  • Services Summary By Waiting Time Interval Format 2
  • Services Transaction Time Summary By Days
  • Staff-Transaction Time Summary By Time Block
  • Ticket Served By Time Block and Transaction Time Interval (Staff)
  • Ticket Served By Time Block and Transaction Time Interval
  • Services Waiting Time Summary By Time Block
  • Stacked Total Ticket and Enter Served By Staff (Bar Chart)
  • Staff Overall Summary By Time Block
  • Total Tickets Served Within Time Intervals By Services (Line Chart)
  • Transaction Log - Reference Message
  • Ticket Served By Time Block and Waiting Time Interval
  • Total Ticket Served By Staffs (Pie Chart)
  • Total Tickets Served Within Time Blocks By Services (Line Chart)
  • Total Tickets Served Within Time Intervals By Services (Bar Chart)
  • Transaction Log - Customer Name and Hand phone
  • Customer Feedback By Day (Staff)
  • Customer Feedback By Time block (Staff)

airport queue management solutions, counter display panel, customer queue management, customer queue management system, Graphical Statistical, hospital queue management, hospital queue management system, hospital queuing system, led display queue system, number display panel, queue display system, queue management, queue management in hospital, queue management in hospitals, queue management products, queue management software, queue management software free, queue management solutions, queue management system, queue management system in hospital, queue management system software, queue management ticket machine, queue number display, queue number display for tablet, queue number display Singapore, queue number machine Singapore, queue number system, queue software, queue system, queue system software, queue systems, queue thermal, queue ticket dispenser, queue ticket machine, queue ticket system, queuing system solution, queuing systems,  queuing management, queuing management solution, queuing management solutions, queuing management system, queuing management systems, queuing system, queuing system reports, queuing system software, queuing systems, thermal ticket dispenser, feedback, evaluation system, feedback system, wireless queue system, Customer Feedback Device Integrated Counter Display

Share this post

Submit to DeliciousSubmit to DiggSubmit to FacebookSubmit to Google PlusSubmit to StumbleuponSubmit to TechnoratiSubmit to TwitterSubmit to LinkedIn